![]() Would you please restart our software to try it again? Please make sure that the Internet connection is good while downloading data from Google account. This issue may be caused by unstable Internet connection, the server error, etc. Considering this issue, would you please follow the instructions on our software to put your device into the recovery mode? If the problem persists, please kindly send the log file to our Support Team for further analysis. So that our software failed to detect your device. This issue may be caused by you didn't put your device into recovery mode. Yes, Extract Needed Data From System Crashed Device can only be applied to Samsung devices. But could you please kindly give us a chance to explain this issue? 1. <3ĭear Linesh, Thank you so much for your review but we sincerely apologize for the inconvenience may have caused to you. Thank you to the two staff members who were kind to me. ![]() They cancelled my subscription and have offered a refund, so I will wait patiently for it. Anytrans reddit update#UPDATE 3: Customer Support has fully solved my issue. And the funniest thing is that my phone actually fixed its boot problem without this software. (Minor update, my bank has now told me that the extra charge was a foreign transaction fee, which they made NO mention of there possibly being when I purchased the product.) The best part? Their product didn't even work with my phone. Okay, so that's just sales tax? Well, guess what? I checked my card and it turns out that $77.14 was the ACTUAL pending charge, a price that I did not agree upon when their PayPal statement, with a note written BY THEM, had explicitly told me that it was just $74.89. Anytrans reddit full#Believing it would be a good product to use in a dire emergency, I bought it on sale for $69.99 (per year, apparently!) excluding sales tax - PayPal showed the full charge as $74.89 per year instead. I had purchased their product called "DroidKit" in hopes that it would help recover data from my phone that was stuck in an endless boot. Half-Baked Products and Deceitful Charges(?), But Actually Helpful Staff Thanks for your kind understanding in advance. Given this situation, please contact our support team to get the refund. If not, it cannot help you find them back because your data has been overwritten. Here is the detailed guides: Meanwhile, if DroidKit can scan call logs you lost, it can help you find them back. Please select "Extract Needed Data from Google Account" > select "Google Backups" option > select "Call Logs" option. ![]() Method 3: Extract Call Logs from Google Backups. Anytrans reddit android#If you are unable or not willing to root Android device, you can try “Quick Recovery” to retrieve lost data back. Method 2: Deep Recovery from Device Please refer to the detailed instructions to find your lost data back: This necessary condition is that Your Device Status Must Be Rooted. ![]() Could you please kindly try the following ways of recovering call logs? Method 1: Quick Recovery from Device Please refer to the detailed instructions to quickly find your lost data back without rooting device. Dear Shiv, Thank you so much for your review but we are sorry for the inconvenience. ![]()
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